Privacy Policy

Your Privacy Matters To Us

Denver United Home Services is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, phone communications, and service interactions. By accessing our website or requesting services, you acknowledge and accept the practices described below.

Information We May Collect

When you contact our office, request a quote, schedule service, or complete a website form, we may collect information such as:

• Name
• Phone number
• Email address
• Service address
• Requested service details
• Appointment preferences

We may also automatically collect certain technical information when you visit our website, including browser type, device information, IP address, pages viewed, website activity, and referral sources. This information helps us improve website performance and user experience.

Additionally, communications made through phone calls, emails, text messages, or website inquiries may be retained for scheduling, quality assurance, customer support, and business recordkeeping purposes.

How We Use Collected Information

Information gathered by Denver United Home Services may be used to:

• Schedule and coordinate service appointments
• Respond to customer questions and requests
• Provide estimates and service information
• Deliver appointment confirmations and reminders
• Improve website functionality and usability
• Maintain customer service records
• Enhance the quality of our services
• Send occasional service updates or maintenance reminders

Collected information helps us better serve homeowners seeking air duct, dryer vent, fireplace, and chimney services throughout Denver and surrounding communities.

Cookies And Website Analytics

Our website may use cookies and similar technologies to improve browsing experiences and evaluate website performance. These tools help us understand visitor behavior, remember preferences, and identify opportunities to improve navigation and content.

Most web browsers allow users to manage or disable cookies through browser settings. Disabling cookies may affect the functionality of certain website features.

Information Sharing Practices

Denver United Home Services does not sell, rent, or distribute personal information to unrelated third parties for marketing purposes.

Information may be shared with trusted vendors, software providers, scheduling platforms, contractors, or service partners when necessary to support business operations and customer service activities. These parties are expected to handle information responsibly and only for authorized purposes.

Information may also be disclosed when required by applicable laws, legal proceedings, government requests, or when necessary to protect our business, customers, employees, or legal rights.

Reviews And Customer Feedback

Customers who voluntarily submit reviews, testimonials, or feedback may have their comments displayed on our website, social media pages, or marketing materials. We do not intentionally publish sensitive personal information without permission.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to maintain secure systems, no method of internet transmission or electronic storage can provide absolute security. Users acknowledge that all online communications involve some degree of risk.

Third-Party Resources

Our website may include links to external websites, service providers, or informational resources. Denver United Home Services is not responsible for the privacy practices, content, or policies of third-party websites.

Visitors are encouraged to review the privacy policies of any external websites they choose to access.

Your Choices And Rights

You may choose to stop receiving promotional communications from us at any time by contacting our office or following the unsubscribe instructions included in applicable communications.

Where permitted by law, you may request access to, correction of, or deletion of personal information maintained by our business. You may also request placement on our internal Do Not Call list.

Policy Updates

Denver United Home Services reserves the right to update or revise this Privacy Policy as business practices, technology, or legal requirements change. Updated versions will be posted on this website with the revised effective date.